Privacy Policy

Effective date: July 16, 2026

Effective Date: July 16, 2026

Welcome to A5 Hotel. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, contact us, or interact with us through social media platforms such as Instagram and Facebook.

1. Who We Are

A5 Hotel
33 Tabukashvili Avenue, Tbilisi, Georgia
Website: a5hotel.net
Phone: +995 32 255 22 55
Email: Hotela5hotel@gmail.com

2. Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Check-in and check-out dates
  • Number of guests
  • Room preferences
  • Payment information processed securely by our payment providers
  • Any information you provide when contacting us via forms, email, phone, Instagram, Facebook, or WhatsApp

We may also collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Process and manage hotel reservations
  • Respond to booking inquiries
  • Contact you regarding your reservation
  • Provide customer support
  • Improve our website and services
  • Send booking confirmations and important updates
  • Offer promotions and special offers where permitted
  • Comply with legal obligations

4. Marketing Communications

If you contact us through our website or social media channels, we may use your contact details to respond to your inquiries, provide information about room availability, share promotional offers, and inform you about seasonal discounts and special packages.

You may opt out of marketing communications at any time.

5. Cookies

Our website uses cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance your browsing experience

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

  • Secure payment processors
  • Booking system providers
  • Government authorities when legally required
  • Service providers who help us operate our business

All third parties are required to protect your personal information.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or disclosure.

Although we strive to use commercially acceptable methods to protect your personal information, no method of transmission over the Internet is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your reservation
  • Provide our services
  • Meet legal, tax, and accounting obligations
  • Resolve disputes

After this period, your information will be securely deleted or anonymized.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details listed below.

10. Third-Party Services

Our website may contain links to third-party websites or booking platforms.

We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before providing personal information.

11. Children's Privacy

Our services are intended for individuals aged 18 or older.

We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us.

A5 Hotel
33 Tabukashvili Avenue, Tbilisi, Georgia
Website: a5hotel.net
Phone: +995 32 255 22 55
Email: Hotela5hotel@gmail.com

Meta Ads Privacy Notice

By submitting your information through our website, Instagram, Facebook, or Meta Lead Forms, you agree that A5 Hotel may collect and process your personal information for the purpose of responding to your inquiry, checking room availability, processing reservations, and providing customer support. Your information will be handled securely and will never be sold to third parties.